Shipment processing time

All orders are processed within 24-72 hours. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates

Shipping charges will depend on your address and shipping method.

Shipment confirmation and Order Tracking

You will receive a Shipment Confirmation email once you order has been shipped.

Customs, Duties and Taxes

AlienWhere is not liable for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.


AlienWhere is not liable for any products damages or lost during shipping. If you received your order damaged, please contact to resolve the issue.